🚨 Who Do I Contact? – Quick Guide for Local Issues 🚨

We often get questions about who to report different types of issues to. Here’s a handy guide to help you get the right support quickly 👇

🔊 Loud music / noisy neighbours
If noise is ongoing and affecting you:

➡️ Contact your local District/Borough Council Environmental Health team

https://www.derby.gov.uk/trading-standards-environmental-health/environmental-health/environmental-protection/noise-nuisance/
They are responsible for noise nuisance and can take appropriate action.

🚫 Road / highway issues (e.g. potholes, damaged signs, fallen trees)
➡️ Report directly to your local Highways Authority (Derbyshire County Council)

https://www.derby.gov.uk/transport-and-streets/roads-highways-pavements/roads-maintenance/

https://www.derby.gov.uk/trading-standards-environmental-health/environmental-health/environmental-protection/noise-nuisance/
They manage road safety and maintenance.

🗑️ Fly-tipping
➡️ Report to your local council

https://www.derby.gov.uk/environment-and-planning/street-care-cleaning/fly-tipping/

They deal with the removal and investigation of dumped waste.

If you see it happening and it’s in progress, please call us on 999.

🚓 When should I contact the police?

Please contact us if:

✅ A crime is in progress
✅ You feel threatened or unsafe
✅ There is antisocial behaviour linked to disorder

📞 999 – Emergency
📞 101 – Non-emergency police matters
💻 Or report online via our website

⚠️ In an emergency, always call 999

Working together helps us keep our communities safe and ensure issues are dealt with by the right service.

#CommunitySafety #WorkingTogether #KnowWhoToCall

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